Please read all of Rice Tutors’ payment policies.
If you have any questions, contact us—we are
happy to assist you.
The office processes all payments; please do not give
payments to tutors. At the time of signing up for tutoring, valid credit card information and an email address must be provided. We accept American Express, Discover, MasterCard, and Visa. All credit cards are processed for the current balance on the first and fifteenth of every month. You will receive a payment confirmation email to save as your receipt. If the transaction is declined and the office is not able to resolve it on the day of processing or the following business day, finance charges will be assessed for late payment.
Twenty-four (24) hours’ advance notice is required
for cancellations. Without it, the regular fee applies.
Our tutors’ time is valuable; they lead full,
busy lives just like you. Your timely cancellation
will also allow another student requiring help the
opportunity to meet with a tutor. If you need to cancel
a session, please call the tutor directly at least
twenty-four (24) hours before the scheduled session.
We understand that sometimes unexpected events occur;
as a courtesy, Rice Tutors discounts the first cancellation
made less than twenty-four (24) hours in advance to
half the normal fee.
There is a one-hour minimum charge for each session.
If the tutor is asked to stay less than an hour,
the session will count as one hour. Sessions lasting
longer than one hour are rounded to the nearest fifteen
Gifts & Tips
We are thrilled when you are pleased with your tutor
and would like to express your appreciation with
a gift. However, monetary gifts of any kind (including
but not limited to checks, money orders, and gift
cards) are unacceptable. Giving tutors any sort of
monetary compensation is against Rice Tutors’ policies
and tutors who accept such gifts are in violation
of their agreement with Rice Tutors.